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Sunday, June 29, 2008

An Introduction to Multimedia Services by Dialogic


Combining video with voice and text applications to create multimedia services is an important development in the worldwide communications marketplace. Adding video promises to provide a robust new revenue stream for service providers and greatly enhance business solutions, including the contact center. This paper explores market segment trends, multimedia services, key multimedia standards, and the technical components needed to deliver multimedia services effectively.

Simplified Topology for Multimedia Service Delivery

Source: An Introduction to Multimedia Services

A section on Dialogic and multimedia discusses some of the Dialogic products that can help make the move to multimedia faster and more cost effective.
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About Dialogic - A World Leader in Innovation
A catalyst for innovation in the communications industry, Dialogic Corporation has the momentum to foster the essential multimedia and signaling technologies that underlie today's pioneering service applications. Decades of experience and continued investment qualify Dialogic to create leading-edge products, and its partners rely on these flexible components to rapidly deploy value-added solutions around the world. With its finger on the pulse of the industry, Dialogic sets its sights on supplying what its customers need to keep pace with the continued evolution of technology.

Source: Dialogic