Learners' Perspectives on what is Missing from Online Learning: Interpretations through the Community of Inquiry Framework

Article by Emma J. Stodel, Terrie Lynn Thompson and Colla J. MacDonald, appears in Vol 7, No 3 (2006) edition of The International Review of Research in Open and Distance Learning:

Despite the success that instructors and learners often enjoy with online university courses, learners have also reported that they miss face-to-face contact when learning online. The purpose of this inquiry was to identify learners’ perceptions of what is missing from online learning and provide recommendations for how we can continue to innovate and improve the online learning experience.

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Source: Via Distance-Educator.com