Explorer With a Penchant for E-Learning | ATD

Photo: Heidi Hess-Bynum

"Heidi Hess-Bynum has a passion for learning that has led her from teaching to training to e-learning" notes ATD Staff.

Photo: Storyblocks.com

A self-proclaimed e-learning adventurer, Heidi Hess-Bynum works for Bluegrass Cellular as a sales training manager. She has a master's degree in training and development with emphasis in e-learning from the University of St. Francis and a bachelor's degree from Transylvania University.

You call yourself an e-learning adventurer. What inspires that description for your career?
Growing up I was fascinated with Indiana Jones. He represented something that I couldn't articulate as a child. He was out looking for relics and getting in trouble instead of sitting behind a desk grading papers, but he always did the right thing in the end.
He's hardly the perfect role model, but those stories gave me the idea that academia and learning could be exciting. Because our field is evolving so rapidly, I feel like an explorer, with every step leading to the next amazing discovery or maybe imminent doom. It's never boring. I get to challenge ideas, take scary risks, and tell amazing stories. The icing on the cake is when I can get learners to take on new challenges that make them feel like adventurers too.

How has obtaining a master's degree in talent development helped you?
My master's degree helped me to expand my skill set as a training generalist, while specializing in e-learning. Working for a small company, it's been invaluable with the variety of projects and learning needs I take on. I'm able to better diagnose a problem and really consider a spectrum of approaches to find the best fit.

Degree programs and certifications are important in strengthening the credibility of talent development. In our field, qualifications are not so clear-cut and we have a variety of specializations. It's becoming more common to see employers asking for degrees and certifications, but there's still work to be done.

What about serving as a volunteer leader for the ATD Kentuckiana Chapter?
I'm so glad I got involved with ATD Kentuckiana. There's something for everyone no matter where you are in your career. I love bringing these resources and networks to others and being part of the amazing team that makes up the chapter. ATD has affected my career in a very positive way, so I enjoy introducing it to someone who is new to the field.
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Source: ATD