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AI-enabled chatbot communicates with new students via text; provides real-time, personalized guidance throughout the enrollment process, as Benzinga reports.
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| 24/7 support from SLC Admissions team. Photo: CNW Group/St. Lawrence College |
Incoming first-year students to St. Lawrence College (SLC) have a new resource to guide them through the admissions and enrollment process, thanks to an artificially intelligent chatbot launched in March 2019. The chatbot, known as PAL (Personal Assistant Line), was developed in partnership with AdmitHub, whose pioneering approach to conversational AI enables colleges and universities to provide applicants with proactive, personalized support and guidance.
"As a new generation of digitally savvy students arrives on campus, we have an unprecedented opportunity to rethink the way we support students in the transition to college," said Stewart Clark, Director of Marketing, Communications and Recruitment at SLC. "By providing students with immediate, 24/7 support, we're able to eliminate friction in the enrollment process and unlock time for our admissions team to provide hands-on support to students who need it most."
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About St. Lawrence College
St. Lawrence College is an integral part of the economic life and social fabric of Eastern Ontario, with campuses in Kingston, Brockville, and Cornwall. St. Lawrence College consistently ranks as one of Ontario's leading community colleges, preparing students for the global economy with relevant, practical, and experiential learning opportunities. Offering over 100 full-time programs, St. Lawrence College is a close-knit community of 10,000 full-time students, and more than 96,000 alumni.
About AdmitHub
Founded in 2014, AdmitHub is an edtech company committed to fostering college success with conversational artificial intelligence. AdmitHub's virtual assistants provide on-demand assistance via chat by gathering data, sending reminders, answering questions, surveying students, and connecting students to appropriate advisors. Currently, AdmitHub has 40+ university partnerships focusing on recruiting prospects, yielding admits, and retaining enrolled students.
Source: Benzinga
