Photo: PhotInfotechLead.com |
Retail companies will invest $5.9 billion in AI solutions such as automated customer service agents and expert shopping advisors & product recommendations.
Many European retailers such as Sephora, ASOS, and Zara or banks such as NatWest and HSBC are already experiencing the benefits of AI, including increased store visits, higher revenues, reduced costs, and more pleasant and personalized customer journeys.
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Source: InfotechLead.com