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| Photo: TrainingZone.co.uk |
We often focus on the technology element, but according to Andrew Greenway in his book ‘Digital Transformation at Scale: Why the Strategy Is Delivery’, “Digital Transformation is not all about technology; it is about changing the way you work.”
In my previous article,
we looked at the importance of seeking to understand what you are
aiming to achieve from your digital transformation, understanding that
you are not starting from scratch, as well as managing the change for
your organisation, its employees and its customers.
In this article, we will move from discussing your technology to discussing your greatest resource, your people, providing the steps your organisation can take to upskill a team for digital transformation, while supporting them to navigate the ever-changing landscape...
In this article, we will move from discussing your technology to discussing your greatest resource, your people, providing the steps your organisation can take to upskill a team for digital transformation, while supporting them to navigate the ever-changing landscape...
Lead with empathy
In these two articles, we’ve looked at how you can start
and maintain digital transformation and with this comes challenges for
your team. They are dealing with constant change, having to question
the status quo, making changes where things may be perceived to still be
working, and identifying an individual’s capabilities to carry out
their role now and in the future.
All of this has an obvious impact on the individuals involved and this needs to be managed sensitively and carefully.
Recommended Reading
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| Digital Transformation at Scale: Why the Strategy Is Delivery (Perspectives) |
Guide to building a digital institution. It explains how a
growing band of reformers in businesses and governments around the
world have helped their organisations pivot to this new way of working,
and what lessons others can learn from their experience...
