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Malcolm Allen, Head of the Robotic Process Automation practice at Partners in Performance, explains why the robotic software market will continue to grow in the coming years.
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| Robotic software provides a range of opportunities. |
Some of us remember when the integrated Enterprise Resource Planning (ERP) market emerged in 1990 from earlier large scale transaction systems markets. Whole teams were created to manage the implementation of this innovative technology.
It required bulky hardware to run the software, which amounted to a substantial investment. The value of bringing together many different systems under one integrated system made it worth the investment. The “old way” of purchasing specialised systems for each business process resulted in expensive integration, massive data challenges and missed whole-of-business opportunities. All of these issues were gone with the introduction of ERP software.
Over the years ERP software became an intrinsic part of business strategy. It evolved so much that today’s ERP software has few similarities with earlier generations. However, over the decades ERP software returns have declined. Implementation has become notorious for overruns, overspending and returns below expectations...
Rising employee empowerment
It is true that technological advances drive productivity. But many forget there is also a human element. Increasing education standards at all levels of the workforce, along with increasing familiarity with business improvement techniques like Agile, Lean, Six Sigma etc, and increasing expectations of front-line workforces due to “hollowing out” of the middle layers of business mean, there is an increasing need to empower employees to drive their own increased productivity.
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Source: Consultancy.com.au
